Your Primary Care Visit


Welcome to OhioHealth Primary Care Physicians in Lancaster, Ohio! 

Here are some patient resources with important information to help you prepare for your visit.

Please make an appointment for every doctor office visit. Because we strive to keep every patient’s wait time to a minimum, we don’t accept walk-ins; however, if you have an urgent need, it is likely we can accommodate you with a doctor appointment the same day.

We ask our patients to arrive 15 minutes before their scheduled appointments to allow time for any updates to patient files and other necessary paperwork.

If you must cancel your appointment, we’ll be happy to reschedule at a more convenient time. We ask that you give us 24 hours advance notice, providing an opportunity for another patient to been seen.

Please bring the following to your appointment:

  • Photo ID
  • Current insurance card(s)
  • Co-payment(s), if required
  • Tests results/films that have been requested by us (if performed outside of OhioHealth)
  • Past medical records you feel are applicable to your health
  • If you have Medicare, your pharmacy insurance drug card

Prescription Refill Policy

It is our policy to fill routine prescriptions during scheduled office visits.  Please check with your pharmacy to see if you have additional refills remaining on your prescriptions.  When you call the office for a refill, be sure to have your pharmacy phone number available to give to our staff.  You may be due for a follow-up appointment if refills are needed.